Last Updated: 15 December 2025

At Tech Optimum, we strive to deliver high-quality training programs, digital services, and physical products. This Refund Policy explains the terms under which refunds may be issued for physical and digital purchases.

1. General Refund Policy

• Refund requests must be submitted within the applicable refund period.
• All refunds are subject to verification and approval.
• Refunds are processed using the original payment method.
• Approved refunds may take 7–10 working days to process.

2. Refund Policy for Physical Products

Eligible for Refund or Replacement

• Damaged, defective, or incorrect product received
• Missing components or accessories
• Manufacturing defects reported within the allowed timeframe

Refund Conditions

• Refund requests must be raised within 7 days of delivery
• Product must be unused and in original packaging
• Valid proof of purchase is required
• Photo or unboxing video evidence may be required

Non-Refundable Physical Products

• Products damaged due to misuse or mishandling
• Items returned without original packaging or accessories
• Discounted or clearance sale items (unless defective)

3. Refund Policy for Digital Products & Services

Non-Refundable Digital Products

• Online courses, e-books, downloadable materials
• Recorded sessions and digital certifications
• Activated software licenses or accessed content

Refund Eligibility for Digital Products

• Product was not accessed or downloaded
• Technical issues from our side remain unresolved
• Duplicate or accidental payment made

Refund requests must be submitted within 48 hours of purchase.

4. Refund Policy for Training Programs & Courses

• Offline/Classroom Training: Refund allowed within 7 days of enrollment if classes have not started
• Online Training: No refund once access is provided
• Workshops & Seminars: Non-refundable once registration is confirmed

5. Cancellation Policy

• All cancellations must be requested via email
• Tech Optimum may cancel or reschedule programs if required
• Full refund will be issued if cancellation is done by Tech Optimum

6. Late or Missing Refunds

If you have not received your refund, please:

• Check with your bank or payment provider
• Contact your card issuer for processing time
• Email us if the issue persists

7. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page.

8. Contact Us

For refund-related queries, contact us at:

Email: support@techoptimum.in
Website: https://techoptimum.in